Last updated October 1, 2025
We are SLMP Cleaning Services, doing business as Allora Cleaning New York (“Company,” “we,” “us,” “our”), a company registered in the State of New York, United States, with a business address at 147-40 Archer Ave, Queens, NY 11435.
We operate the website https://www.alloracleaning.com (the “Site”), as well as related products and services that refer or link to these legal terms (collectively, the “Services”).
You can contact us by phone at (631) 229-4637, by email at info@slmcleaningservices.com, or by mail to 147-40 Archer Ave, Queens, NY 11435, United States.
These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and SLMP Cleaning Services dba Allora Cleaning New York, concerning your access to and use of our Services.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to these Legal Terms.
If you do not agree, you must discontinue use immediately.
Supplemental terms and policies that may appear within the Services from time to time are incorporated herein by reference.
We may modify or update these Legal Terms at any time. Updates will be reflected by a revised “Last updated” date.
The Services are intended for users 18 years of age or older.
If you are under 18, you may not use or register for the Services.
We recommend printing or saving a copy of these Legal Terms for your records.
The information provided through our Services is not intended for use in any jurisdiction where such use would violate local laws or subject us to registration or regulatory requirements.
Users who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.
The Services are not designed to comply with industry-specific regulations (including HIPAA, FISMA, or GLBA). If your activities are subject to such laws, you may not use the Services.
Our Content and Marks
We own or license all intellectual property rights in the Services, including text, graphics, code, databases, software, and design (“Content”), as well as our trademarks and service marks (“Marks”).
The Content and Marks are protected under U.S. and international laws and are provided “AS IS” for your personal or internal business use only.
Your Use of Our Services
We grant you a non-exclusive, revocable license to access the Services and download or print portions of the Content for personal, non-commercial use.
You may not copy, modify, reproduce, or distribute Content or Marks for any commercial purpose without prior written permission.
By using the Services, you represent that:
You agree not to:
The Services do not publicly host user content.
If you voluntarily provide feedback, suggestions, or testimonials (“Contributions”), you agree that we may use them for any lawful purpose without compensation.
You represent that your Contributions do not infringe rights, breach confidentiality, or violate any law.
By submitting Contributions, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and adapt those Contributions for operation, improvement, or marketing of our Services.
We reserve the right to:
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect personal data.
By using the Services, you consent to our Privacy Policy.
We may suspend or terminate your access to the Services for any violation of these Terms or applicable law, without prior notice.
We may modify, suspend, or discontinue the Services at any time without liability.
Temporary interruptions may occur due to maintenance, updates, or network issues.
These Legal Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Informal Resolution:
Parties agree to attempt good-faith resolution of disputes for at least 30 days before pursuing arbitration or legal action.
Arbitration:
If unresolved, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), held in New York County, New York.
Restrictions:
No class actions or representative claims may be brought.
Exceptions:
Claims involving intellectual property, privacy violations, or requests for injunctive relief may proceed in court.
We reserve the right to correct typographical errors, inaccuracies, or omissions at any time without prior notice.
The Services are provided “AS IS” and “AS AVAILABLE.”
We make no warranties, express or implied, including merchantability or fitness for a particular purpose.
To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.
You agree to indemnify and hold harmless SLMP Cleaning Services dba Allora Cleaning New York, its affiliates, officers, and employees from any claims, losses, or liabilities resulting from your use of the Services or breach of these Terms.
We may retain certain data you provide for operational purposes.
You are responsible for maintaining backups of your data.
We are not liable for loss or corruption of data.
By using the Services, you consent to receive electronic communications and agree that electronic notices, agreements, and records satisfy all legal requirements for written communication.
By providing your phone number, you consent to receive text messages about scheduling, confirmations, or service updates.
Standard messaging rates apply. You may opt out at any time.
If you have a complaint that remains unresolved, you may contact the New York State Department of State, Division of Consumer Protection at:
consumerprotection.ny.gov or by phone at (800) 697-1220.
These Terms constitute the entire agreement between you and us.
Failure to enforce any right does not waive that right.
If any provision is found unenforceable, the remaining provisions remain valid and in effect.
If you have questions or concerns regarding these Legal Terms or the Services, contact us at:
Allora Cleaning New York
SLMP Cleaning Services dba Allora Cleaning New York
147-40 Archer Ave
Queens, NY 11435
United States
📞 (347) 201-6605
📧 info@slmcleaningservices.com
